Hosted Solutions
- 04.06.10
- General, Help Desk, Room Booking
- No Comments
The cost of hosted solutions has steadily reduced to where they are being considered by more and more organisations. The main benefit seems to be outsourced IT resources. Room Booking and Help Desk systems can be “turned on” for users with little project assistance from corporate managers, and the number of licenced users can be [...]
Helpdesk & PPM Work Locations and Mapping
- 05.03.09
- Help Desk, PPM
- No Comments
Helpdesk & PPM work locations can often be made clearer, by showing a map to operators and service providers alike. Existing technology means showing where a work location is on a street is quite straightforward. A number of different methods exist, whereby a postcode or more precisely longitude and latitude, and drive mapping engines like [...]
Using PPM systems as part of tender documentation
- 04.30.09
- Help Desk, PPM
- No Comments
Provision of dynamic documentation can enhance chances of winning business by tender.
As the recession takes hold, it’s getting harder and harder to convince prospects and customers to part with their funds, even when it’s obvious that they’ll save much more money than the purchase of the proposed good and services.
In today’s business environment, deriving revenue [...]